Refund Policy
Refund Policy
[Your Company Name] offers refunds for natural skin care products under these terms to ensure customer satisfaction.
Eligibility: Refunds available for unopened, unused products in original packaging within 30 days of delivery. Opened or used items ineligible, except for defects.
Process: Contact us via [email/form] with order number, reason, and photos if applicable. Return shipping at your cost unless due to our error.
Refund Method: Processed to original payment method within 7-10 business days after receiving returned item. Excludes original shipping fees.
Exceptions:
-
No refunds for sale/clearance items, gift cards, or personalized products.
-
Defective/damaged items: Replacement or full refund (including shipping) at our discretion.
-
International returns: Subject to local laws; duties/taxes non-refundable.
Changes: We may update this policy; continued purchases imply acceptance.
Contact: [contact email/form] for assistance.